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When it comes to your checking account….we got you.

Introducing DoubleCheck … a new service that notifies you when you have insufficient funds in your checking account while there’s still time to take action and rectify the situation before your transaction is declined, ensuring critical transactions like rent or utilities get paid, and your reputation and credit rating are preserved.  Not only that, DoubleCheck also offers alternative payment options with the ability to add funds to your account after the fact, adjust how your overdraft protection was applied or even use a credit card to cover expenses.

How does it work?

• If you had conducted one or more transactions with your Carolina Foothills checking account that would overdraft the account (bring the balance below zero), you will get a text message or email alert message like this:

 “Your Carolina Foothills account ending in 12345 has insufficient funds for one or more transactions.  Visit www.carolinafoothillsfcu.coop or visit a branch before TIME and DAY to review your resolution options.”

• After clicking the link, you’ll enter your normal credentials to access Carolina Foothills online or mobile banking site.

• Select “More Services” from the left-hand menu and then select “DoubleCheck”.

• Follow the instructions to decide how to pay for the potential NSF, including agreeing to the service charge. You only pay the service charge if you use DoubleCheck to make any changes.  It doesn’t cost anything to login and view your transactions.  The fee is applied only after you elect to make changes. 

·   Take a few minutes to watch this series of video tutorials that will show you what the platform looks like and includes step-by-step instructions on how to use it.

Tutorials